Privacy Policy

Privacy Policy

Storing your details

When you make a booking at Lower Farm your details are entered into the Freetobook diary system, and  will be able to see a link to the privacy policy. To view the policy click the link in the footer during the booking process or see the bottom of this page.

    1. The only personal data stored about bookers in freetobook are the data in any individual booking. If you print a booking or email a confirmation summary this will contain ALL the data that we hold on any customer.
    2. As a property we can add notes to a booking, this is additional information to ensure your comfort regarding specific requests about bedding, dogs, online deliveries or other items we need to be aware of before you arrive
    3. During the booking process we use cookies that detect language settings on the browser used and dates searched.
    4. If you wish to delete your data, the booking will be anonymised by replacing name, address, and contact details with XXXX in the booking and that will overwrite their personal data in freetobook.
    5. If you have had email correspondence this can also be deleted

Click here for the full privacy policy for customers during the online booking process.

Guest emails are stored on Mailchimp for occasional newsletters and special offers – no more than 4 in any one year.  All newsletters contain a link to simply unsubscribe